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~  Info  ~

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Pre-order: the casting of ball jointed dolls  starts after the pre-order is closed. The production time is approximately 2 - 3 months (the dolls are not in stock unless stated otherwise).

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Paypal/Debit or Credit card: add items to your cart and check out with Paypal. If you don't have a paypal account, you can use the 'guest check-out' option and pay with debit/credit card.  


Layaway/Multiple payments option: you can use this option to pay  in 2, 3, 4 payments across 2, 3, 4 months. Please send an email to bluebutterflydolls[at]gmail.com with the following details:

a) doll name and colour

b) face-up / wig / outfit option (if ordering any of these)

c) layway plan (how many payments/ months are needed) 

d) your paypal address and location to calculate shipping

Example: "I'd like to order 1 white Lali +  Default face-up, pink wig, 2 month layaway, ppemailaddress@example.com, my location: UK"

You will receive a confirmation email and the first invoice will go to your paypal for the first payment, it will be payable within 3 days.

Following invoice will be sent one month later - and so on - until the full price is paid. The doll will be sent once the full amount is paid off. 

The payments are divided equally depending on the total amount of your order and the amount of layaway payments you choose.

The payments are non-refundable if you change your mind as the orders can't be cancelled once the production has started.



Shipping: Your doll will be shipped from United Kingdom via Royal Mail Tracked and Signed for - where possible, to some countries the tracking option is not available and only Signed for option is available. For EMS/Courier shipping, contact us for details and quotes. Make sure your paypal address is up to date, in case of any changes - please let us know as soon as possible (paypal address will be used for shipping).

Unfortunatelly, we cannot be responsible for: import fees or taxes, damage or loss of parcels during 'in transit' of the shipments. Thank you for your understanding.



Anything else: get in touch via email: bluebutterflydolls[at]gmail.com >> replace [at] with @ in the email address


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