FAQ

Frequently asked questions

How can I find out about upcoming dolls?


Subscribe to the mailing list by submitting your email at the bottom of the page to be among the first to hear about my new dolls. Connect with me on Instagram or Facebook page, alternatively email me if you are looking for a specific doll.




Do you accept layaway for Blythe dolls?


Yes, I do accept layaways. I will require a non-refundable deposit to reserve the doll and a payment plan that you will committ to. Please email me to agree the details.




Do you accept layaway for BJDs?


Yes, two-month layaway - for one doll, three-month layaway for 2 or more dolls. Send me an email with the following details: a) doll name and colour, quantity b) extras if applicable: face-up / wig / clothes c) layway plan, how many months are needed d) your paypal address and location to calculate shipping Example: "I'd like to order 1 white Lali + Default face-up, pink wig, 2 month layaway, ppemailaddress@example.com, I live in UK" You will receive a confirmation email and the invoice will go to your paypal address usually within the next 24 hours. The invoice will have enabled 'partial payments' which will allow you to send partial payments towards the same invoice - until the full price is paid. The doll will be sent once the full amount is paid off. Please keep in mind that the payments are non-refundable if you change your mind as the orders can't be cancelled once the production has started.




What is a Pre-order?


A pre-order is a purchase of a BJD doll made to order. It is usually open for a specific period of time. The doll will be ready for shipping within two-three months after the end of a given pre-order.




What kind of Shipping do you use?


Your doll will be shipped from United Kingdom via Royal Mail Tracked and Signed service - where possible, to some countries the tracking option is not available and only Signed for option is available. To some countries, only courier shipping will be used (Brazil, China, etc.). For details, see the Shipping and Returns page.





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