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Shipping & Returns

Shipping Policy

Dolls are shipped from United Kingdom via Royal Mail Signed and Tracked service where available, Signed for everywhere else. 

Price is calculated at check out based on your country of residence and the item's weight. If you buy more than one doll, the next dolls' shipping is free (you pay postage for one doll only). The shipping category used is: 'Small Parcel', up to 750g for BJD doll; and up to 1.5kg for a Blythe doll (this includes all boxes, and any other accessories).

I usually dispatch within 3-5 working days, should you need a faster dispatch, get in touch via email. This is available for finished dolls (not available where custom face painting is ordered).

The delivery times usually depend on how quickly does the parcel clear the customs of your country. 

For World Zones list, click here.

For up to date pricing, click here. 

You can track your parcel here.

All three links will take you directly to the up-to date places on Royal Mail website.

 Check with customs deparment in your country regarding import fees or taxes as this will be  your responsibility to cover, if required. 

Should you require Courier Shipping, email me for a quote (Parcel Force or DHL).

Returns Policy

Returns of dolls are generally not accepted but should you have any issues, do get in touch and I will do my best to help and resolve anything and everything.


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